Security and data handling
We work inside other companies' customer, vendor and employee records. Here is exactly how we handle them.
Draft for client review. Every statement below must be true before launch. Items marked to confirm are not yet verified.
How files reach us
We send you a secure upload link for each project. We do not accept data files as email attachments, and our forms do not accept file uploads.
Status: [CLIENT TO CONFIRM: SECURE UPLOAD TOOL CHOSEN AND TESTED END TO END]
What we ask for
Only the fields the job needs. If a column is not needed for the cleanup, we ask you to leave it out of the export.
Status: [CLIENT TO CONFIRM]
Agreements
An NDA and a data processing agreement are available on request, before you share anything.
Status: [CLIENT TO CONFIRM: NDA AND DPA TEMPLATES READY]
Where your data lives during a project
Project files are kept in [STORAGE LOCATION], with access limited to the people working on your project.
Status: [CLIENT TO CONFIRM: STORAGE AND ACCESS CONTROLS]
Deletion
At the end of each project we delete your files on the schedule written into your agreement, and confirm in writing when it is done.
Status: [CLIENT TO CONFIRM: RETENTION PERIOD]
Who does the work
[CLIENT TO CONFIRM: WHO HANDLES CLIENT DATA, TEAM SIZE, AND WHETHER ALL WORK IS DONE IN THE US]
Status: [CLIENT TO CONFIRM]
If something goes wrong
If we discover a breach involving data you gave us, we will notify you as soon as possible and no later than 10 days after we determine a breach occurred, as Florida law (section 501.171(6)) requires of third-party agents. Our incident runbook says so.
Status: [CLIENT TO CONFIRM: INCIDENT RUNBOOK WRITTEN]
Healthcare clients
Before any project that touches protected health information, a signed Business Associate Agreement must be in place. We will not claim to be "HIPAA certified"; no such certification exists.
Status: [CLIENT TO CONFIRM: BAA READY BEFORE THE FIRST HEALTHCARE CLIENT]
The free data check
The free data check runs entirely in your browser. Your file is never uploaded. If you choose to contact us afterward, only the counts from the report are sent.
Status: built and in place on this site.
Where to next
Ready now
Check a file in your browser. Nothing is uploaded.
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